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Borrowers

We are a fully integrated loan servicing company, with services that span across the full life-cycle of the loan: from loan origination through pay off. This includes:

  • Collecting monthly payments from the borrower
  • Sending the lender monthly statements
  • Maintaining records of payments and balances
  • Collecting and paying taxes
  • Paying insurance
  • Managing escrow and impound funds
  • Preventing loan delinquency
  • Managing delinquent loans

Loan Servicing for Brokers

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Our Loan Servicing Process

Once investors contact us with a loan that needs to be serviced:

  1. We contact the Borrower and provide them with all the necessary information to make payments
  2. We offer Borrowers a wide range of payment options, from ACH (Direct Deposit), to checks, phone and online payments
  3. We provide ongoing customer service to the borrower so our Lenders can focus on their core activities
  4. Once we receive payment from the Borrower, we send the Lender the payment along with a monthly statement and other reports
  5. If requested, we can prepare and submit IRS forms, including 1098 “Mortgage Interest Statement”
  6. We originate, manage and keep all loan documentation, including statements, insurance documentation, etc.