Introducing Our New Payoff Approval System

On August 1, 2025, we launch the new Payoff Approval System. Designed to simplify and streamline the process of approving and correcting payoff demand statements.

A payoff demand is a formal statement prepared by the loan servicer that outlines the total amount required to satisfy a loan in full as of a specific date. The quote includes the outstanding principal balance, accrued interest through the good-through date, and any additional fees or costs incurred.

With this new system, you’ll be able to:

• • • • • • • Review and approve payoff statements directly through a secure portal

            • Request corrections

            • Eliminate back-and-forth emails and reduce turnaround time

          We’ve created a detailed Help Guide with step-by-step instructions and visuals.